Support Center

Need help with VKX Wallet? We are here for you.

Email Support

For official inquiries, bug reports, or technical issues, please send us an email. We typically respond within 24-48 hours.

contato@vkxtech.com.br

Community Support

Join our Telegram community to discuss features, get quick help from other users, and stay updated on the latest releases.

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Frequently Asked Questions

How do I recover my wallet?

VKX is non-custodial. You can only recover your wallet using your 12-word seed phrase. We cannot help you if you lose it as we do not have a copy of your keys.

Which networks are supported?

Currently, we support BSC, Ethereum, Arbitrum, Base, Polygon and Avalanche. Linea support is under development and coming soon.

Is there a desktop version?

Currently, VKX Wallet is optimized for mobile (Android). We are focusing on providing the most secure and convenient mobile experience first.